Shipping

Last Updated: 23/03/2025

Thank you for shopping with 3dcasemakers.com! We are committed to providing you with high-quality, customized products and ensuring a smooth shipping experience. Please review our shipping policy below.

Processing Time

This is a custom-made product, so it takes a couple of hours to process.

During peak seasons or high-demand periods, processing times may extend slightly. We appreciate your patience.

You will receive an email confirmation with tracking information once your order has shipped.

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Tracking updates may take up to 24-48 hours to appear.

For shipments within Tamil Nadu, we offer free shipping. However, for deliveries to other states, an additional courier charge of ₹100 may apply. We will request the additional charges via WhatsApp.“

Tamil Nadu: ST Courier
Other States: Depending on availability

If you do not receive your tracking details, please check your spam/junk folder or contact our support team.

Lost or Delayed Shipments

If your package is delayed beyond the estimated delivery time, please allow a few extra days before reaching out.

If your package is marked as delivered but you did not receive it, please check with neighbors, your local post office, or carrier before contacting us.

If your order is lost in transit, we will work with the carrier to resolve the issue.

Returns Due to Incorrect Address

Please ensure your shipping address is correct at checkout.

If a package is returned due to an incorrect or incomplete address, additional shipping charges may apply to resend the order.